Due to recent developments with the COVID-19 pandemic we must implement following changes for the time being:

We are still here to serve you! Effective immediately we will be mostly working from homes. Please take a note of following changes:

If you have questions about NEW ACCOUNTS, AUCTION BIDDING or any NEW CUSTOMERS please dial main phone number 231-346-3400 and after automated attendant comes on dial one of the following extensions: 204 for Ivan, 202 for Ed or 208 for Max. You must dial extension number to reach live person!

If you need help with VEHICLE SHIPPING please call DISPATCH 231-346-3400 and after automated attendant comes on dial extension 202 for Ed. You must dial extension number to reach live person!

To reach TITLE department, please dial main phone number 231-346-3400 and after automated attendant comes on dial one of the following extensions: 203 for Roman, 209 for Irina or 208 for Max. You must dial extension number to reach live person!

For vehicle payment questions or to check status on your wire transfer, please dial main number 231-346-3400 and after automated attendant comes on dial extension 205 for Tetyana. You must dial extension number 205 to reach live person!

To cancel your account please submit your request via https://advancemotorsllc.com/how-to-buy/security-deposit-refund/.

We are available from 8am to 11pm Eastern Standard Time via email info@advancemotorsllc.com.

Due to COVID-19 stay at home order in many states your title/paperwork may be delayed as long as DMV stays closed!!!

At this point we cannot guarantee any title overnights, we can still process your title but it may be delayed by few days even with overnight fee paid!!!!!

Copart is remaining open during the COVID-19 pandemic, and all fees will still apply. Please make sure you check with your bank/state/transporter for availability or eligibility to ensure you will be able to pay and pick up the purchase lot, Copart will NOT waive any fees at this time!! All late/storage/relist fees will still apply if you fail to pay or pickup won lots on time!

We thank you for your patience and cooperation during these difficult times.

FAQ’s About Registration

1. How do I register?

     A. To get registered with us you will need to fill out the registration form on our website.  Follow this link for easier access:

https://advancemotorsllc.com/copart-register/

2. How can I submit the required identification?

     A. During the registration process you will have the option to attach a copy of your identification to the registration.  If you do not have a copy handy at that moment, you will also be able to email us a copy to: info@advancemotorsllc.com.

3. What is the membership fee?

     A. The yearly registration fee is $100, and is what allows you to keep an open active account for a full year.  When you first register, you will receive a 45 day free trial to try out the account first, after which a $100 payment will be required in order to keep your account open.  Once the free trial expires the account will be closed unless you choose to upgrade it and pay for the yearly registration.

4. How long does it take to register?

    A. The registration takes approximately 5 to 10 minutes to complete on the website.  You will receive your new login once all required documents and acknowledgements have been received, which is typically within 30 to 60 minutes.  Make sure to keep an eye on your email for additional information/further instructions after you’ve completed the registration online.

5. What if I am already registered with Copart?

    A. Your personal account with Copart will not interfere with the broker bidder account you will receive from us.  The type of account we will issue you is different from your own personal account, it will give you access to all the required licenses to be able to bid on more vehicles.

 

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